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Solution for: CBT GT Reading Test 41: TOTAL FIRE BANS

Answer Table

1.TRUE
2.FALSE
3.NOT GIVEN
4.FALSE
5.IV
6.V
7.I
8.VI
9.II
10.III
11.MILK BOTTLES
12.NEW|SOFT DRINK BOTTLES
13.LIGHTWEIGHT
14.SOUTH PACIFIC ISLANDS
15.II
16.IV
17.I
18.VII
19.VIII
20.VI
21.V
22.ACCESSIBILITY
23.8.30 AM|8:30 AM|8.30AM|8:30AM
24.MAIN CLINIC
25.CHOLESTEROL CHECK
26.PERMISSION
27.DIVING COURSE
28.C
29.B
30.A
31.D
32.D
33.C
34.NOT GIVEN
35.NOT GIVEN
36.FALSE
37.NOT GIVEN
38.FALSE
39.NOT GIVEN
40.TRUE

Exam Review

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Section 1 - Questions 1-14

Questions 1–4

Read the notice on total fire bans. Do the following statements agree with the information given in the text? Write TRUE, FALSE or NOT GIVEN.

AnswerMeaning
TRUEThe statement agrees with the information.
FALSEThe statement contradicts the information.
NOT GIVENThere is no information on this.

Questions 5–10

Read the information on food poisoning in the table. Match each statement with the appropriate type of poisoning. Choose the correct Roman numeral i–vi and write your answer. The answer choices use uppercase Roman numerals I–VI.

Questions 11–14

Read the information sheet THE FACTS ABOUT PLASTIC and its chart. Choose NO MORE THAN THREE WORDS from the text for each answer.

Questions 1–4

TOTAL FIRE BANS

Total Fire Bans affect everyone. Whether you live in the city, the suburbs or in the country, you need to know when one is declared and what this means you can't do.

WHAT IS A TOTAL FIRE BAN?

A Total Fire Ban prohibits:

  • the lighting of any fires in the open air
  • any other activities in the open air that may start a fire.

Undercover areas such as patios, pergolas and huts that are open or partially open to the weather are deemed to be in the open air.

WHEN WILL A TOTAL FIRE BAN BE DECLARED?

The decision to put a ban in place is based on weather forecast and local conditions. A Total Fire Ban will be declared on days when fires are most likely to threaten lives and property.

HOW WILL I KNOW WHEN A TOTAL FIRE BAN HAS BEEN DECLARED?

When a ban has been declared it will be:

  • on the DFES website www.dfes.wa.gov.au
  • on the Total Fire Ban information line 1800 709 355
  • broadcast on ABC local radio and other media outlets
  • published to subscribers through the DFES website's automated RSS feeds
  • published on DFES's Twitter account
  • displayed on local government roadside Fire Danger Rating signs.

HOW LONG IS A TOTAL FIRE BAN IN PLACE FOR?

The ban will generally be in place from 12.01am to 11.59pm on the day declared; however, if weather conditions change significantly, times may vary.

WHAT ARE THE PENALTIES FOR IGNORING A TOTAL FIRE BAN?

You could be fined up to $25 000 and/or jailed for 12 months for ignoring the ban.

Questions 5–10

FOOD POISONING

i Salmonella
OriginsBowel, intestine of humans and animals (especially chickens), raw foods, untreated water
Onset12–48 hours
SymptomsNausea, vomiting, stomach cramps, diarrhoea, fever and headache for 3–21 days
ii Staphylococcus aureus (Toxin)
OriginsSkin, nose, saliva, bowel of humans
Onset1–8 hours
SymptomsDiarrhoea, stomach cramps, nausea and vomiting. Last for about 24 hours
iii Clostridium perfringens
OriginsSoil, bowel, intestine of humans and animals
Onset8–12 hours
SymptomsStomach pains, diarrhoea and sometimes nausea and vomiting. Lasts for about 24 hours
iv Vibrio parahaemolyticus
OriginsDrinking water, shellfish and fish
Onset12–24 hours
SymptomsDiarrhoea, stomach cramps, sometimes nausea and vomiting. May last for several days
v Listeria monocytogenes
OriginsSoil, bowel, intestine of humans and animals, raw vegetables, processed foods
Onset2 days to 3 months
SymptomsFlu-like symptoms: fever, headaches and pains. May cause miscarriage and stillbirth, meningitis and septicaemia
vi Campylobacter
OriginsRaw poultry, raw meats, untreated water, unpasteurised milk; puppies, kittens, wild animals and birds
Onset2–5 days
SymptomsDiarrhoea, abdominal pain, vomiting, fever and nausea. Last for 2–5 days

Questions 11–14

THE FACTS ABOUT PLASTIC

PLASTIC BOTTLES

  • It takes less energy to manufacture and transport a plastic sauce bottle than a glass sauce bottle, as plastics are lightweight.
  • It takes 125 recycled plastic milk bottles to manufacture one 140-litre wheelie-bin from recycled plastic.
  • Over 24 000 tonnes of PET was recovered in Australia last year—that's over 575 million PET soft drink bottles! Around 18 000 tonnes of these were recycled in Australia—mainly into new soft drink bottles.
  • It takes 33 000 plastic soft drink bottles to make one tonne of plastic.

SAVE OUR OCEANS

  • There are about 46 000 pieces of plastic floating in each square mile of our oceans. Discarded plastic has even been found on uninhabited South Pacific islands!
  • It is estimated that plastic kills up to 1 million sea birds, 100 000 sea mammals and countless fish each year, with many getting entangled in plastic six-pack rings, plastic strapping and nylon ropes.
  • The disposal of plastics into the ocean is prohibited under the international Convention for the Prevention of Pollution from Ships (MARPOL).
Original plastic chart: soft drink bottles 36%; shrink wrap films, shopping bags and other plastics 36%; milk bottles 21%; detergent and shampoo bottles 7%.Original chart from the source information sheet.
Plastic categoryPercentage shown in the chart
Soft drink bottles36%
Shrink wrap films, shopping bags and other plastics36%
Milk bottles21%
Detergent and shampoo bottles7%
1
True / False / Not Given
1. You can go to prison for a year if you light a fire outside.
Answer: TRUE
Explanation: The notice prohibits lighting any fire in the open air during a Total Fire Ban. Under penalties, it says a person ignoring the ban could be jailed for 12 months. Twelve months is one year, so the statement agrees with the notice when a ban is in force. The word "could" describes a possible penalty, not an automatic sentence.
2
True / False / Not Given
2. Fire bans last for two days.
Answer: FALSE
Explanation: The notice says a ban generally runs from 12.01am to 11.59pm on the day declared. This is approximately one day, not two days. Although significant weather changes can alter the times, the statement contradicts the normal duration given in the text.
3
True / False / Not Given
3. You can contact your local radio station for more information.
Answer: NOT GIVEN
Explanation: The notice says a declared ban will be broadcast on ABC local radio and other media outlets. It does not say that people can contact a radio station to obtain more information. Broadcasting an announcement and answering public enquiries are different services, so the statement is NOT GIVEN.
4
True / False / Not Given
4. You can use your pizza oven if it is under your patio.
Answer: FALSE
Explanation: The ban prohibits lighting fires in the open air, and the notice explicitly includes patios, pergolas and huts that are open or partly open to the weather. A patio does not provide an exemption for lighting a pizza-oven fire. The statement therefore contradicts the notice.
5
IELTS Box Matching A-H
5. Found in seafood.
  • I Salmonella
  • II Staphylococcus aureus (Toxin)
  • III Clostridium perfringens
  • IV Vibrio parahaemolyticus
  • V Listeria monocytogenes
  • VI Campylobacter
Answer: IV
Explanation: The Origins entry for IV, Vibrio parahaemolyticus, lists shellfish and fish. Both are seafood, so IV is the direct match.
6
IELTS Box Matching A-H
6. Dangerous for pregnant women.
  • I Salmonella
  • II Staphylococcus aureus (Toxin)
  • III Clostridium perfringens
  • IV Vibrio parahaemolyticus
  • V Listeria monocytogenes
  • VI Campylobacter
Answer: V
Explanation: The Symptoms entry for V, Listeria monocytogenes, says it may cause miscarriage and stillbirth. These consequences identify the specific danger during pregnancy, so the answer is V.
7
IELTS Box Matching A-H
7. You can be sick for up to three weeks.
  • I Salmonella
  • II Staphylococcus aureus (Toxin)
  • III Clostridium perfringens
  • IV Vibrio parahaemolyticus
  • V Listeria monocytogenes
  • VI Campylobacter
Answer: I
Explanation: The Symptoms entry for I, Salmonella, gives a duration of 3–21 days. Twenty-one days equals three weeks. The other entries do not give this maximum duration of illness.
8
IELTS Box Matching A-H
8. You can catch this from some common household pets.
  • I Salmonella
  • II Staphylococcus aureus (Toxin)
  • III Clostridium perfringens
  • IV Vibrio parahaemolyticus
  • V Listeria monocytogenes
  • VI Campylobacter
Answer: VI
Explanation: VI, Campylobacter, lists puppies and kittens among its origins. These are common household pets, making VI the correct match.
9
IELTS Box Matching A-H
9. Not usually found in animals.
  • I Salmonella
  • II Staphylococcus aureus (Toxin)
  • III Clostridium perfringens
  • IV Vibrio parahaemolyticus
  • V Listeria monocytogenes
  • VI Campylobacter
Answer: II
Explanation: The Origins entry for II, Staphylococcus aureus (Toxin), lists human skin, nose, saliva and bowel. Unlike the animal-associated entries elsewhere in the table, it names human sources only. This is the intended match within the supplied table; the answer does not make a claim about all possible sources outside the passage.
10
IELTS Box Matching A-H
10. You can pick this disease up from the garden and it starts within a few hours.
  • I Salmonella
  • II Staphylococcus aureus (Toxin)
  • III Clostridium perfringens
  • IV Vibrio parahaemolyticus
  • V Listeria monocytogenes
  • VI Campylobacter
Answer: III
Explanation: III, Clostridium perfringens, has soil among its origins and an onset of 8–12 hours. Soil provides the garden connection and the onset is within hours. V also lists soil, but its onset is much later, from 2 days to 3 months, so it does not fit both clues.
11
Short Answer
11. Just under a quarter of waste plastic comes from ______.
Answer: MILK BOTTLES
Explanation: In the original chart, milk bottles account for 21%. A quarter is 25%, so 21% is just under a quarter. MILK BOTTLES is the two-word category label that completes the sentence.
12
Short Answer
12. Just over two-thirds of recovered PET was made into ______.
Answer: NEW|SOFT DRINK BOTTLES
Explanation: The PLASTIC BOTTLES section says that around 18 000 tonnes of recovered PET were recycled in Australia, mainly into new soft drink bottles. SOFT DRINK BOTTLES names the product in three words and fits the question. The supplied key NEW/SOFT DRINK BOTTLES has been retained as the two accepted alternatives NEW and SOFT DRINK BOTTLES. Wording note: NEW on its own leaves the sentence incomplete, while NEW SOFT DRINK BOTTLES contains four words and exceeds the stated three-word limit; SOFT DRINK BOTTLES is the well-formed answer within the limit.
13
Short Answer
13. Plastic bottles are more energy efficient because they are ______.
Answer: LIGHTWEIGHT
Explanation: The first bullet explains that manufacturing and transporting a plastic sauce bottle takes less energy than a glass sauce bottle because plastics are lightweight. LIGHTWEIGHT is the exact one-word reason given in the source.
14
Short Answer
14. Plastic that is thrown away has been found on ______ where no people live.
Answer: SOUTH PACIFIC ISLANDS
Explanation: The SAVE OUR OCEANS section says discarded plastic has been found on uninhabited South Pacific islands. "Uninhabited" means that no people live there, and SOUTH PACIFIC ISLANDS gives the location in the maximum three words allowed.

Section 2 - Questions 15-27

Questions 15–21

The text ADVICE TO HELP YOU PREVENT PLAGIARISM IN YOUR WORK has seven sections: A–G. Choose the correct heading for each section from the list below. Write the correct Roman numeral i–ix. The answer choices use uppercase Roman numerals I–IX.

List of headings

NumberHeading
iEverything must be referenced, unless you made it yourself.
iiExpress others’ work your own way and acknowledge that it is not yours.
iiiIt is a bad habit to forget your sources.
ivTo get better marks, use your own work as much as possible.
vDon't say another student's work is yours.
viYou can copy work as long as you reference it.
viiNote all sources used and reference them in the body of the text also.
viiiKnow where your material comes from and keep the information handy.
ixCopying and pasting is plagiarism.

Questions 22–27

Read ACTON COMMUNITY HEALTH CENTRE. Complete the sentences. Choose NO MORE THAN THREE WORDS from the text for each answer.

Questions 15–21

ADVICE TO HELP YOU PREVENT PLAGIARISM IN YOUR WORK

SectionText
A

You must clearly indicate which part of your work is drawn from somewhere else. Paraphrasing is when you use what someone else has said or written, but you write it in your own words. If you paraphrase you must include an in-text citation so that readers can locate the source.

B

Carefully selected quotations add to the points you are making, but they don't, in themselves, add to the quality of your work. Put another way, if you submitted an essay made up entirely of quotations from other sources you would probably gain a low or zero mark. It is fine to quote other people occasionally, and it is expected that you do—but make sure you provide your own contribution or viewpoint. It is your work that earns you marks.

Direct quotes . . . should always be put inside quotation marks. Longer quotes can be indented so they stand apart from the main body of the text. Each quote must be followed by an in-text citation.

C

Creation is when you produce something new. If you edit an existing item it would still need to be referenced.

D

Make sure you understand what type of referencing protocol you are required to follow for your unit.

  • For text-based assessments you will usually need to include in-text citations and a reference list that gives the full details of the source material.
  • For visual-based artefacts or portfolios you will usually need to include a reference list that gives the full details of the sources that you referred to when creating your work, anything that you have used and modified must be listed.
E

Always keep your work and the original reference together. Losing the original source of the information is poor academic practice, and it means you might end up submitting work without a reference, or you might end up submitting it with the wrong reference. You could, at any time, be required to produce the original source for comparison.

F

This is very important. If you copy and paste from a source and fail to reference it properly, then you have plagiarised. It doesn't matter whether you did this intentionally or not. Depending on the circumstances of the case, plagiarism may be treated as academic misconduct where serious penalties can apply.

G

Often students are encouraged to work together, to cooperate by sharing ideas and understandings. However, individual assessments (where your name is the only name on the cover sheet) are meant to be your own work.

Copying from someone else's work is plagiarism, and serious penalties can apply.

Do not allow anyone else to submit your work as their own: this is collusion, which is considered academic misconduct.

Questions 22–27

ACTON COMMUNITY HEALTH CENTRE

The Acton Community Health Centre seeks to assist the local community and businesses with their health-care needs. The centre offers high standards of care in general practice as well as specialists in travel medicine and occupational health. This expertise offers solutions for local communities, local businesses and employers, medical specialists and insurers.

SERVICES AVAILABLE

  • preventative services such as immunisations, well woman examinations and physicals
  • blood tests
  • treatment of chronic medical conditions such as diabetes, asthma, hypertension and heart disease
  • pregnancy testing and antenatal care
  • specialised medicals: diving, commercial drivers, aviation and insurance medicals.

OFFICE HOURS, APPOINTMENTS AND PHYSICIAN REFERRALS

New patients may schedule an appointment by calling (317) 555-2611, extension 3310. Office hours are 8:30 am to 5:00 pm, Monday to Friday, although some doctors may see patients as early as 7:30 am. Established patients should contact their doctor's secretary for a convenient appointment time or to obtain test results.

AFTER-HOURS CARE

Patients needing urgent medical attention when the centre is closed may contact their physician by calling the main clinic telephone number: (317) 555-2611. The clinic's answering service will then contact the physician on call. While it is not usual for doctors to make home visits, in an emergency, such a visit is possible.

PREVENTIVE MEDICINE

Acton Health Centre has a strong commitment to preventive medicine. The College of General Practitioners recommends checkups according to the following schedule:

Frequency*Who**
Smoking discussionAnnualSmokers
Physical activity adviceAnnualAll
Cardio-vascular risk check2 yearly> 45 years
Blood pressure checkAnnual> 18 years
Cholesterol check2 yearly> 45 years
Diabetes checkAnnual> 40 years
Kidney disease check5 yearly> 50 years

*Minimum frequency; more often for some at-risk groups

**For general population; earlier checks necessary for some at-risk groups

All consultations at Acton Community Health Centre are completely confidential. We never disclose anything discussed at a consultation to anyone without your permission.

SCUBA DIVING MEDICALS

Because the underwater environment places unique physiological stresses on the body, before doing a diving course you will need a valid SCUBA Diving Medical Certificate. Acton Community Health Centre has been performing diving medicals for over 40 years, carrying out a large number each week. For the medical, the doctor will review your medical history, and perform a lung function tests, audiometry (hearing test), a urine test, a physical exam and, in some cases, an ECG (heart tracing).

15
IELTS Box Matching A-H
15. Section A — choose the correct heading.
  • I Everything must be referenced, unless you made it yourself.
  • II Express others’ work your own way and acknowledge that it is not yours.
  • III It is a bad habit to forget your sources.
  • IV To get better marks, use your own work as much as possible.
  • V Don't say another student's work is yours.
  • VI You can copy work as long as you reference it.
  • VII Note all sources used and reference them in the body of the text also.
  • VIII Know where your material comes from and keep the information handy.
  • IX Copying and pasting is plagiarism.
Answer: II
Explanation: Section A defines paraphrasing as expressing another person's material in your own words and says an in-text citation is still required. Heading II includes both ideas: express the work your own way and acknowledge that it is not yours.
16
IELTS Box Matching A-H
16. Section B — choose the correct heading.
  • I Everything must be referenced, unless you made it yourself.
  • II Express others’ work your own way and acknowledge that it is not yours.
  • III It is a bad habit to forget your sources.
  • IV To get better marks, use your own work as much as possible.
  • V Don't say another student's work is yours.
  • VI You can copy work as long as you reference it.
  • VII Note all sources used and reference them in the body of the text also.
  • VIII Know where your material comes from and keep the information handy.
  • IX Copying and pasting is plagiarism.
Answer: IV
Explanation: Section B warns that an essay composed entirely of quotations could receive a low or zero mark. It stresses adding your own contribution or viewpoint because your own work earns marks. Heading IV captures this main emphasis on using your own work to gain better marks.
17
IELTS Box Matching A-H
17. Section C — choose the correct heading.
  • I Everything must be referenced, unless you made it yourself.
  • II Express others’ work your own way and acknowledge that it is not yours.
  • III It is a bad habit to forget your sources.
  • IV To get better marks, use your own work as much as possible.
  • V Don't say another student's work is yours.
  • VI You can copy work as long as you reference it.
  • VII Note all sources used and reference them in the body of the text also.
  • VIII Know where your material comes from and keep the information handy.
  • IX Copying and pasting is plagiarism.
Answer: I
Explanation: Section C contrasts creating something new with editing an existing item, which still needs a reference. Heading I summarises that distinction: material needs to be referenced unless you made it yourself.
18
IELTS Box Matching A-H
18. Section D — choose the correct heading.
  • I Everything must be referenced, unless you made it yourself.
  • II Express others’ work your own way and acknowledge that it is not yours.
  • III It is a bad habit to forget your sources.
  • IV To get better marks, use your own work as much as possible.
  • V Don't say another student's work is yours.
  • VI You can copy work as long as you reference it.
  • VII Note all sources used and reference them in the body of the text also.
  • VIII Know where your material comes from and keep the information handy.
  • IX Copying and pasting is plagiarism.
Answer: VII
Explanation: Section D explains referencing requirements. Text-based assessments usually need both in-text citations and a reference list, while visual work needs details of sources used or modified. Heading VII is the closest summary of recording sources and referencing them appropriately within the work.
19
IELTS Box Matching A-H
19. Section E — choose the correct heading.
  • I Everything must be referenced, unless you made it yourself.
  • II Express others’ work your own way and acknowledge that it is not yours.
  • III It is a bad habit to forget your sources.
  • IV To get better marks, use your own work as much as possible.
  • V Don't say another student's work is yours.
  • VI You can copy work as long as you reference it.
  • VII Note all sources used and reference them in the body of the text also.
  • VIII Know where your material comes from and keep the information handy.
  • IX Copying and pasting is plagiarism.
Answer: VIII
Explanation: Section E tells students to keep their work and original references together. It warns about losing or misidentifying sources and says the original may be requested for comparison. Heading VIII covers keeping source information available, which is more complete than merely calling forgetfulness a bad habit.
20
IELTS Box Matching A-H
20. Section F — choose the correct heading.
  • I Everything must be referenced, unless you made it yourself.
  • II Express others’ work your own way and acknowledge that it is not yours.
  • III It is a bad habit to forget your sources.
  • IV To get better marks, use your own work as much as possible.
  • V Don't say another student's work is yours.
  • VI You can copy work as long as you reference it.
  • VII Note all sources used and reference them in the body of the text also.
  • VIII Know where your material comes from and keep the information handy.
  • IX Copying and pasting is plagiarism.
Answer: VI
Explanation: Section F says copying and pasting becomes plagiarism when the source is not referenced properly, whether the omission was intentional or not. Heading VI reflects the importance of properly referencing copied material. Heading IX is too absolute because the paragraph does not say all copying and pasting is automatically plagiarism.
21
IELTS Box Matching A-H
21. Section G — choose the correct heading.
  • I Everything must be referenced, unless you made it yourself.
  • II Express others’ work your own way and acknowledge that it is not yours.
  • III It is a bad habit to forget your sources.
  • IV To get better marks, use your own work as much as possible.
  • V Don't say another student's work is yours.
  • VI You can copy work as long as you reference it.
  • VII Note all sources used and reference them in the body of the text also.
  • VIII Know where your material comes from and keep the information handy.
  • IX Copying and pasting is plagiarism.
Answer: V
Explanation: Section G distinguishes sharing ideas from submitting an individual assessment. It prohibits copying another student's work and letting another person submit your work as their own. Heading V directly matches this warning against claiming another student's work.
22
Short Answer
22. The main focus of the health centre is to ensure simple ______ for patients.
Answer: ACCESSIBILITY
Explanation: SUPPLIED-KEY REVIEW: ACCESSIBILITY is retained exactly as the supplied marking answer. It would express ease of access and would grammatically complete "simple accessibility for patients". However, the word ACCESSIBILITY does not appear anywhere in the uploaded health-centre passage, and the passage does not explicitly state this as the main focus. Because the instructions require words from the text, this answer cannot be verified from the supplied PDF. The source wording or answer key needs checking; no supporting sentence has been invented.
23
Short Answer
23. Patients may be able to see some doctors before ______.
Answer: 8.30 AM|8:30 AM|8.30AM|8:30AM
Explanation: The ordinary office hours begin at 8:30 am, but the appointment paragraph says some doctors may see patients as early as 7:30 am. Therefore, some appointments are available before the normal opening time of 8.30 AM. The blank asks for the time before which they may be seen, rather than the earliest possible appointment.
24
Short Answer
24. In an emergency, you should call the ______ telephone number.
Answer: MAIN CLINIC
Explanation: The AFTER-HOURS CARE paragraph directs patients needing urgent medical attention to call the main clinic telephone number, (317) 555-2611. The answering service then contacts the physician on call. MAIN CLINIC supplies the two missing words before "telephone number".
25
Short Answer
25. If you are over 45 years of age, you should have a heart check-up and a ______ every two years.
Answer: CHOLESTEROL CHECK
Explanation: The preventive-medicine table lists both a cardio-vascular risk check and a cholesterol check as "2 yearly" for people over 45. The question already includes the heart check-up, so the second check is CHOLESTEROL CHECK. The age group and frequency both match.
26
Short Answer
26. Patients must give ______ for their medical history to be disclosed to a third party.
Answer: PERMISSION
Explanation: The confidentiality paragraph states that the centre never discloses anything discussed at a consultation to anyone without the patient's permission. PERMISSION is the exact word expressing the authorisation required before disclosure.
27
Short Answer
27. You will need a valid certificate before you undertake a ______.
Answer: DIVING COURSE
Explanation: The SCUBA DIVING MEDICALS section states that a valid SCUBA Diving Medical Certificate is required before doing a diving course. The missing two-word activity is therefore DIVING COURSE, rather than the longer name of the certificate.

Section 3 - Questions 28-40

Questions 28–33

Read TROLLEY PSYCHOLOGY. Choose the appropriate letter A–D for each question.

Questions 34–40

Do the following statements agree with the information given in the text? Write TRUE, FALSE or NOT GIVEN.

AnswerMeaning
TRUEThe statement agrees with the information.
FALSEThe statement contradicts the information.
NOT GIVENThere is no information on this.

TROLLEY PSYCHOLOGY

Have you ever noticed that when you walk into a shop, you tend to look over or veer to the right? Consumer psychologists say this is a classic biological trait, linked to most people's preference for using their right hand. While it's something we tend to do in shops as well as places such as museums and art galleries, supermarkets really capitalise on this. It's to the right where you'll see temporary displays of products designed to grab your attention and entice you to make a snap purchase. This can be anything from fresh flowers and chocolates to umbrellas if it's been raining.

Consumer psychologist and Senior Lecturer at Deakin University Dr Paul Harrison says the location of a store's entry point has a significant effect on how people shop, and even how much they spend. ‘Right-hand side entries favour anti-clockwise movement through the shop, while left-hand side entries favour clockwise patterns. Research in the US has shown that shoppers who travel in an anti-clockwise direction will spend, on average, two dollars more per trip than clockwise shoppers.’

Contrary to popular belief, once we're in the store most of us don't weave up and down the aisles in an orderly way. Research conducted on shopper movement patterns in-store suggests people travel to some aisles only, and rarely in a systematic up-and-down pattern. Even longer, planned shopping trips follow this pattern.

The most common path to travel in-store is around the outside perimeter, dipping in and out of the aisles as needed. As a result, the ends of each aisle are the most profitable part of the store. Product manufacturers pay big dollars to place their products there to grab shoppers' attention, and it's usually familiar brands that provide the greatest profit margin.

Many supermarkets micro-manage the various fresh food sections of the shop. Instead of approaching the shop as a single entity, they separate areas into particular zones and have developed different marketing plans for each of these areas. These anchor departments usually include fresh fruit and vegetables, meat, dairy, and the bakery—and all are designed to give shoppers a sense of individual difference. Research indicates consumers will spend more time in the supermarket because of these different zones.

Ever walked into a big supermarket just to buy some bread and milk and found yourself leaving with a basket of additional items? A classic retailing trick is to locate the milk and bread at the very back of the store (often at either end) to encourage short-term shoppers to walk right through the shop and be tempted by the other, more expensive products along the way.

According to Harrison, no matter what we might like to think, it's human nature to be attracted to a bargain. ‘Although we think we know we're being manipulated, we tend to fall for it anyway.’ Even the word 'special' plays on our subconscious. ‘Just the word sets off a psychological process in your mind where if something is labelled "special" we think it must be good. It also feeds into a theory known as the scarcity effect. This is where we think that if it's on special, then it must only be available at this shop or for a short time, and we afford it more value than the products around it.’

Confusion and emotional involvement will have an effect on how long a person spends in front of a particular area in the supermarket. You might, for example, find consumers spending a long time in front of the coffee selection area. Similarly, baby food and pet food purchases take longer because of emotional involvement.

Soups and dressings often involve long buy times because of the sometimes-confusing variety of options on offer. As a result, long buy-time products are placed where shoppers will not feel hurried, crowded or that they're getting in the way of other customers while they work out what they're going to buy. These product areas will often be clearly marked out in a separate area.

Take a list. People who shop with a list tend to spend less.

Shop alone. People who shop as a couple tend to put more in their trolley, as each person will have their own ideas about what's important and should be purchased.

Avoid big supermarkets. Don't shop at a big supermarket if you just want to drop in and pick up a few things—you're much better off in a small store. It takes more effort to get in and out of a big supermarket, and as a result you may feel the need to stock up once you're in there.

Eat before you shop. Don't shop when you're hungry—it's a sure-fire way to end up with a trolley full of unnecessary purchases.

28
IELTS A/B/C Choice Style
Question 28. 28. Shoppers generally move:
Aanti-clockwise around a shop
Bclockwise around a shop
Caround the edge and go down the aisles when they want something
Dup one aisle and down the next.
Answer: C
Explanation: The fourth paragraph identifies the most common route as the outside perimeter, with shoppers dipping into aisles as needed. That directly matches C. Direction can depend on the entrance, so neither A nor B describes the general route as accurately; D is explicitly contradicted by the previous paragraph.
29
IELTS A/B/C Choice Style
Question 29. 29. Why are essential, everyday items generally found at the back of the shop?
AIt's easier for the staff to restock.
BIt tempts you to buy more as you walk through the shop.
CWalking through is good exercise for the customer.
DIt's cooler at the back and better for fresh food.
Answer: B
Explanation: The sixth paragraph explains that placing bread and milk at the back encourages short-term shoppers to walk through the store and be tempted by more expensive products along the way. This is the extra-purchase strategy described in B. The other suggested reasons are not given.
30
IELTS A/B/C Choice Style
Question 30. 30. Why are there different fresh food sections in a supermarket?
Ato make you feel you are visiting more than one shop
Bto make you think the staff are experts in these sections
Cto provide extra customer service
Dto create a stronger aroma.
Answer: A
Explanation: The fifth paragraph says supermarkets divide fresh foods into separate zones instead of presenting the shop as one entity. Each area has its own marketing plan and gives shoppers a sense of individual difference. This supports A, the feeling of visiting distinct shops or departments, rather than any claim about staff expertise, service or aroma.
31
IELTS A/B/C Choice Style
Question 31. 31. The word 'special' in a supermarket specifically refers to:
Aan item you believe must be worthwhile buying
Bitems you think you cannot buy anywhere else
Citems you think might be available for only a short time
Dall of the above.
Answer: D
Explanation: The paragraph about specials describes all three perceptions: a special must be good, it might only be available at that shop, and it might only be available for a short time. These correspond to A, B and C, so D, all of the above, is correct. The passage describes shopper perceptions rather than guaranteeing that such offers are truly exclusive.
32
IELTS A/B/C Choice Style
Question 32. 32. What makes us spend a long time in certain sections of a supermarket?
Aprice and freshness
Bprice and quality
Cbrand and who we are buying for
Dtoo much choice and who we are buying for.
Answer: D
Explanation: The passage gives two reasons for long buying times: confusion caused by the variety of options, as with soups and dressings, and emotional involvement, as with baby food and pet food. D combines too much choice with concern about who the products are for. Price, freshness and brand are not the two reasons identified here.
33
IELTS A/B/C Choice Style
Question 33. 33. Which of the following will make you spend more?
Ataking a shopping list
Bshopping alone
Cshopping in a big store
Dhaving a meal before you go to the supermarket.
Answer: C
Explanation: The final advice recommends avoiding big supermarkets for a small purchase because the effort of getting in and out may make you feel a need to stock up. C therefore increases the risk of spending more. The other options are all recommended ways to limit unnecessary purchases.
34
True / False / Not Given
34. People spend millions of dollars in supermarkets.
Answer: NOT GIVEN
Explanation: The passage discusses spending patterns and says anti-clockwise shoppers spend an average of two dollars more per trip. It also mentions manufacturers paying big dollars for display locations. It never gives a total amount spent by shoppers or states that this is millions of dollars. The amount in the statement is therefore NOT GIVEN.
35
True / False / Not Given
35. People tend to spend more than they intended in supermarkets.
Answer: NOT GIVEN
Explanation: The only reference to tendency of spending is that shoppers with a list spend less but no general reference to all shoppers has been made. So, it can't be concluded that people tend to spend more than they intended. It might be true but the passage doesn’t talk about it.
36
True / False / Not Given
36. Bread and milk are usually more expensive than other items in the store.
Answer: FALSE
Explanation: The sixth paragraph calls the other products passed on the way to bread and milk "more expensive products". This presents those other goods as more expensive than the essentials being sought. The statement reverses that comparison, so it is FALSE.
37
True / False / Not Given
37. You will usually save money by going on one big shopping trip, less frequently.
Answer: NOT GIVEN
Explanation: While this is logically true no reference regarding this has been made in the passage.
38
True / False / Not Given
38. Bread and milk are usually found together.
Answer: FALSE
Explanation: The sixth paragraph says milk and bread are placed at the very back of the store, often at either end. The reference to opposite ends indicates separate locations rather than the two items being together. This contradicts the statement.
39
True / False / Not Given
39. Left-handed people tend to walk over to the left in a shop.
Answer: NOT GIVEN
Explanation: The opening links the general tendency to look or veer right with most people's preference for their right hand. It does not describe how left-handed shoppers behave. The later discussion of left-hand entrances is about store layout, not left-handed people, so it cannot establish the statement.
40
True / False / Not Given
40. Most shoppers can't resist a bargain.
Answer: TRUE
Explanation: Harrison says it is human nature to be attracted to a bargain and that people tend to fall for the appeal even when they think they know they are being manipulated. This supports the statement that shoppers commonly find bargains hard to resist.

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