Solution for: CBT Listening Test 12: Tauber Insurance Co.
Answer Table
1.ZQW5009
2.2500cc|2500 cc|2,500cc|2,500 cc
3.22nd of August|22nd August|August 22nd|22 August|August 22
4.jack 1897|Jack1897
5.15000|15,000
6.son-in-law
7.Family
8.Copy|photocopy
9.Record
10.Temporary
11.Positive thinking|positive thought|positive thoughts
12.Performance
13.Successful outcomes
14.Rehearsal
15.Body language
16.Happiness
17.Appropriate|achievable
18.Work out|prepare|prepare for
19.Resources
20.Progress log
21.A
22.B
23.B
24.C|E
25.C|E
26.straw
27.rubber band
28.paper clips
29.cap|lid
30.heavier
31.5,500 years ago|5500 years ago
32.July 1990
33.mid-March 1991|mid March 1991|mid-march 1991
34.Ash
35.eruption in progress
36.Collapse
37.Tropical storm
38.Roofs
39.Water and Oxygen
40.global temperatures
Exam Review
Section 1 - Tauber Insurance Co. (Questions 1-10)
Listen and answer Questions 1-10. Follow the word limits shown for each question group.
Questions 1-5
Complete the form below.
Write ONE WORD AND/OR A NUMBER for each answer.
TAUBER INSURANCE Co.
| Example Insurance type: | Answer Vehicle |
| Policy #: | 1 .................... |
| Make & Model: | Mazda Marvel |
| Engine size: | 2 .................... |
| Name: | Lisa Marie Heathcote |
| Date of Birth: | 3 .................... 1955 |
| Password: | 4 .................... |
| Change valuation? | Yes: selected No: not selected |
| Reduce value to: | $5 .................... |
Questions 6-10
Complete the notes below.
Write ONE WORD ONLY for each answer.
| Notes to be added to policy | Details |
|---|---|
| Add new driver | Name: Samuel Michaels Age: 28 Relationship to main driver: 6 .................... |
| Reason | 7 .................... |
| Client/new driver to provide | Verified 8 .................... of driver's licence Clean driving 9 .................... |
| Start date | 10 .................... cover for 2 weeks from today Full cover when paperwork approved |
1
Short Answer
1. Policy #: ______
Answer: ZQW5009
Explanation: The client gives her policy number as ZQW5009 when the agent asks for it. This is the policy identifier; Jack 1897 is the separate security password requested later.
2
Short Answer
2. Engine size: ______
Answer: 2500cc|2500 cc|2,500cc|2,500 cc
Explanation: The agent explains cc rating by asking how large the engine is. The client says it is 2500 cc, larger than the example sizes of 1500 and 1800 cc. Those smaller figures are examples, not her engine size.
3
Short Answer
3. Date of Birth: ______ 1955
Answer: 22nd of August|22nd August|August 22nd|22 August|August 22
Explanation: Lisa Marie gives her birthday as the twenty-second of August, 1955. The year 1955 is already printed on the form, so only the day and month are required. The supplied date formats are retained.
4
Short Answer
4. Password: ______
Answer: jack 1897|Jack1897
Explanation: The first guess, Sophia, is rejected. The client then remembers her grandfather's name, Jack, followed by 1897, and the agent confirms it. Enter the name and the number together.
5
Short Answer
5. Reduce value to: $______
Answer: 15000|15,000
Explanation: She asks to reduce the valuation by $5,000, and the agent confirms the resulting value is $15,000. The form asks for the new total value, not the amount of the reduction.
6
Short Answer
6. Relationship of Samuel Michaels to main driver: ______
Answer: son-in-law
Explanation: Samuel is married to the client's daughter, so he is her son-in-law. His different surname does not mean he is unrelated. The hyphenated answer fits the one-word instruction.
7
Short Answer
7. Reason for adding the new driver: ______
Answer: Family
Explanation: The client has injured her arm and Samuel will drive her to appointments. The agent classifies this as family reasons, rather than business or ordinary social use. The note needs only family.
8
Short Answer
8. Verified ______ of driver's licence
Answer: Copy|photocopy
Explanation: The agent requires a photocopy of Samuel's licence verified as a true copy by someone at the Department of Transport who has seen the original. Copy and photocopy both complete the note.
9
Short Answer
9. Clean driving ______
Answer: Record
Explanation: Samuel must obtain a record of driving offences and demerit points for the previous five years. The company requires a clean driving record for that period, so record is the missing noun.
10
Short Answer
10. ______ cover for 2 weeks from today
Answer: Temporary
Explanation: The agent can provide temporary cover from today for two weeks. Full cover starts only after the paperwork has been received and approved. The two-week cover is therefore temporary.
Section 2 - Confidence and Goal Setting (Questions 11-20)
Listen and answer Questions 11-20. Follow the word limits shown for each question group.
Questions 11-16
Complete the sentences below.
Write NO MORE THAN TWO WORDS for each answer.
You can become more confident by using 11 .....................
More confidence results in better 12 .....................
A good strategy to build confidence is to get rid of negative memories of mistakes and failures and, instead, concentrate on 13 .....................
Frequent 14 .................... of positive imagery is necessary for success.
Mental positivity is not enough - you also have to act in a confident manner - so 15 .................... is important too.
Setting and achieving goals results in brain activity that brings about an experience of 16 .....................
Questions 17-20
Complete the flow chart below.
Write NO MORE THAN TWO WORDS for each answer.
| Goal Setting |
|---|
| Set an 17 .................... goal. |
| ↓ |
| Decide on incentives. |
| ↓ |
| 18 .................... steps along the way. |
| ↓ |
| Gather 19 ..................... |
| ↓ |
| Take the first step. |
| ↓ |
| Keep a 20 ..................... |
11
Short Answer
11. You can become more confident by using ______.
Answer: Positive thinking|positive thought|positive thoughts
Explanation: The speaker identifies positive thinking as the key to confidence and also calls it positive thought patterns. The accepted forms positive thinking, positive thought and positive thoughts all express the required idea within two words.
12
Short Answer
12. More confidence results in better ______.
Answer: Performance
Explanation: The speaker says positivity leads to confidence, which in turn optimises performance. The question asks what improves as confidence increases, so performance completes the sentence.
13
Short Answer
13. Instead of negative memories of mistakes and failures, concentrate on ______.
Answer: Successful outcomes
Explanation: Listeners are told to put disappointments aside and focus on successful outcomes. Learning from a mistake is useful, but dwelling on the negative emotions of failure reduces confidence. The two-word phrase is successful outcomes.
14
Short Answer
14. Frequent ______ of positive imagery is necessary for success.
Answer: Rehearsal
Explanation: The speaker repeatedly recommends rehearsal: imagining yourself performing successfully before a match, presentation or exam. Rehearsing this positive image builds confidence, so the missing noun is rehearsal.
15
Short Answer
15. Mental positivity is not enough; confident ______ is important too.
Answer: Body language
Explanation: The talk connects confident thinking with confident physical behaviour, including posture, eye contact and relaxed shoulders. It explicitly calls this positive body language, making body language the required two-word answer.
16
Short Answer
16. Setting and achieving goals brings about an experience of ______.
Answer: Happiness
Explanation: The speaker says setting a goal produces a burst of brain activity experienced as happiness, and achieving the goal produces another such feeling. Happiness therefore completes the sentence.
17
Short Answer
17. Set an ______ goal.
Answer: Appropriate|achievable
Explanation: The first step is to set an appropriate goal. The speaker immediately explains that appropriate means achievable, so either adjective is accepted.
18
Short Answer
18. ______ steps along the way.
Answer: Work out|prepare|prepare for
Explanation: After establishing incentives, the speaker says to work out the stages and phases along the way and prepare for each one. Work out, prepare and prepare for are the supplied accepted alternatives.
19
Short Answer
19. Gather ______.
Answer: Resources
Explanation: Before starting, listeners must collect the resources needed to accomplish the different steps. Someone who has already succeeded may be able to explain where to find them. The flowchart needs resources.
20
Short Answer
20. Keep a ______.
Answer: Progress log
Explanation: The final instruction is to keep track of accomplishments by maintaining a progress log. This allows a person to look back at small successes and monitor progress towards the goal.
Section 3 - Discussion on a Science Project (Questions 21-30)
Listen and answer Questions 21-30. Follow the word limits shown for each question group.
Questions 21-23
Choose the correct letter, A, B or C.
Questions 24-25
Choose TWO letters, A-E. Julia and Bob find some of the items they need in two of the location pairs below. Enter two different letters; either order is accepted.
| Letter | Location |
|---|---|
| A | in Bob's pencil case and the recycling bin. |
| B | in the cafeteria and the Resource Centre. |
| C | in the shop and Julia's locker. |
| D | in Bob's bag and his pocket. |
| E | in Tara's packet and on the floor. |
Questions 26-30
Complete the notes below.
Write NO MORE THAN TWO WORDS for each answer.
| Assembly | Instructions |
|---|---|
| Step 1 | Fold 26 .................... in half. |
| Step 2 | Use a 27 .................... to secure the ends. |
| Step 3 | Attach 28 .................... to diver. |
| Step 4 | Fill bottle with water and replace 29 ..................... |
| Step 5 | Demonstrate by squeezing and releasing bottle. Compression causes diver to sink because diver becomes 30 ..................... |
21
IELTS A/B/C Choice Style
Question 21. 21. Julia and Bob's science project is due
Answer: A
Explanation: Julia says they must be ready to demonstrate the experiment by the end of next week, so A is correct. Next month refers to presentations and next year refers to the Making Science Simple series, not this project deadline.
22
IELTS A/B/C Choice Style
Question 22. 22. All the materials they use must be
Answer: B
Explanation: Julia says the project must use cheap, readily available, common items and rules out expensive laboratory equipment. Recycled items are suggested where possible, but are not compulsory for every item. The requirement is B, inexpensive.
23
IELTS A/B/C Choice Style
Question 23. 23. A Cartesian diver was called a devil by some people because
Answer: B
Explanation: Julia explains that superstitious people did not understand the scientific principles and thought the experiment was black magic. This is a belief in the supernatural, so B is correct. Black describes the supposed magic, not the colour of the diver.
24
IELTS A/B/C Choice Style
Question 24. 24. Julia and Bob find some of the items they need: choose one of the TWO correct options.
Answer: C|E
Explanation: The two correct letters are C and E, in either order across Questions 24-25. C is supported by Bob buying the drink bottle at the shop and Julia collecting a wire coat hanger from her locker. E is supported by Tara's packet of small rubber bands and paper clips found on the floor. Use two different letters for the pair.
25
IELTS A/B/C Choice Style
Question 25. 25. Julia and Bob find some of the items they need: choose the other correct option, using a different letter.
Answer: C|E
Explanation: Choose whichever of C and E you have not used for Question 24. Both complete location pairs are confirmed in the conversation. The pocket rubber band is rejected, the Resource Centre is only a nearby landmark, and Bob refuses to search the recycling bins. C and E may be entered in either order.
26
Short Answer
26. Step 1: Fold ______ in half.
Answer: straw
Explanation: Julia tells Bob to take a straw and fold it in two. She explains how to pinch the middle to make a sharp crease without breaking it. Straw is the item folded in half.
27
Short Answer
27. Step 2: Use a ______ to secure the ends.
Answer: rubber band
Explanation: The second step is to wrap a rubber band several times around the ends of the folded straw to hold them together. Rubber band is the required two-word material.
28
Short Answer
28. Step 3: Attach ______ to diver.
Answer: paper clips
Explanation: Julia adds weight by hooking paper clips into the rubber band and adding more clips as needed. Their number is adjusted so that the diver is almost fully submerged. The question asks for the objects, paper clips.
29
Short Answer
29. Step 4: Fill bottle with water and replace ______.
Answer: cap|lid
Explanation: After filling the bottle with water and lowering the diver inside, Julia tells Bob to put the cap back on. The conversation also calls this closure a lid, so either cap or lid is accepted.
30
Short Answer
30. Step 5: Compression causes the diver to sink because it becomes ______.
Answer: heavier
Explanation: Bob explains that squeezing the bottle compresses the air bubble in the straw, allowing water to enter and making the diver heavier. It therefore sinks; releasing the bottle reverses the process.
Section 4 - Volcanic Activity on Mount Pinatubo (Questions 31-40)
Listen and answer Questions 31-40. Follow the word limits shown for each question group.
Questions 31-35
Answer the questions below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
31. When did Mt. Pinatubo erupt for the first time?
....................
32. When was the earthquake measuring 7.8 recorded?
....................
33. When did the experts begin to study Mt. Pinatubo?
....................
34. What fell on the local villages on 2nd April?
....................
35. What does a 'Level 5' alert mean?
....................
Questions 36-40
Complete the summary below.
Write NO MORE THAN THREE WORDS for each answer.
Several large earthquakes were triggered by the eruption of Pinatubo on 15th June 1991 because of the 36 .................... of the summit. The ‘caldera’ thus created considerably reduced the height of the mountain. At the same time a 37 .................... was passing by and the rain associated with it mixed with the cinders in the air to form a substance called ‘tephra’ which fell on the 38 .................... of homes causing them to collapse, crushing hundreds of people.
During the eruption, large amounts of sulphur dioxide gas were emitted, which combined with 39 .................... to make sulphuric acid which was responsible for a great deal of ozone depletion above Antarctica. The overall effect of the cloud from this great eruption was the lowering of 40 .....................
31
Short Answer
31. When did Mt. Pinatubo erupt for the first time?
Answer: 5,500 years ago|5500 years ago
Explanation: The lecturer lists evidence of eruptions approximately 500, 3,000 and 5,500 years ago. The earliest of the dates given in this recording is 5,500 years ago, which is the answer required by the test.
32
Short Answer
32. When was the earthquake measuring 7.8 recorded?
Answer: July 1990
Explanation: The recording dates the magnitude 7.8 earthquake to July 1990. This event was northeast of the Pinatubo region and is distinguished from the later earthquakes and investigation in March 1991.
33
Short Answer
33. When did the experts begin to study Mt. Pinatubo?
Answer: mid-March 1991|mid March 1991|mid-march 1991
Explanation: Volcanologists began investigating when many earthquakes occurred around Mount Pinatubo in mid-March 1991. July 1990 is the date of the earlier magnitude 7.8 earthquake, not the start of this investigation.
34
Short Answer
34. What fell on the local villages on 2nd April?
Answer: Ash
Explanation: The lecturer says small explosions from vents near the crater dusted nearby villages with ash on April 2nd. Ash is what fell on the villages.
35
Short Answer
35. What does a Level 5 alert mean?
Answer: eruption in progress
Explanation: The talk explicitly defines a Level 5 alert as indicating an eruption in progress. A Level 3 alert had warned of the possibility of a major eruption, so the two alert meanings should not be confused.
36
Short Answer
36. Earthquakes were triggered because of the ______ of the summit.
Answer: Collapse
Explanation: The lecturer attributes the major earthquakes to collapse of the land at the top of the mountain. The summit fell into the empty chamber, creating a large caldera. Collapse is the noun needed in the summary.
37
Short Answer
37. At the same time a ______ was passing by.
Answer: Tropical storm
Explanation: A tropical storm was passing just northeast of Mount Pinatubo while the eruption was taking place. It brought heavy rainfall to the area, matching the event in the summary.
38
Short Answer
38. Tephra fell on the ______ of homes, causing them to collapse.
Answer: Roofs
Explanation: The lecturer explains that the weight of the ash caused roofs to collapse and killed people inside their homes. The structural parts asked for in the summary are roofs.
39
Short Answer
39. Sulphur dioxide combined with ______ to make sulphuric acid.
Answer: Water and Oxygen
Explanation: According to the lecture, sulphur dioxide mixed with water and oxygen in the atmosphere to become sulphuric acid. The complete three-word answer is water and oxygen.
40
Short Answer
40. The overall effect was the lowering of ______.
Answer: global temperatures
Explanation: The final part of the lecture describes global cooling caused by the aerosol cloud from the eruption. It explicitly says the cloud reduced global temperatures, which completes the summary.
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